Tips for Troubleshooting a Garage Door Remote

A man sits in the driver's seat of his car, extending his arm out the window and holding his garage door remote.

Whenever your garage door won’t open or close, there is a good chance that its remote is to blame. Before ruling that your remote is broken and needs to be replaced, take a few steps to troubleshoot the issue. Knowing how to resolve any issues with your garage door remote is highly beneficial because it can save you time and money. Let’s walk through the steps you should take to troubleshoot your garage door remote.

Move Closer to the Door

Sometimes, garage doors do not receive a signal from your remote if you are too far away. Typically, the remote must be within 20 feet of the garage door opener to prompt it to open or close. Stand closer to the door and try pressing the button again. If this works, you may have been out of range initially.

Ensure the Door Is Unlocked

The next step when troubleshooting a garage door remote is to ensure the door is unlocked. When a garage door is in lock mode, it will not respond to the remote. You or someone in your household might have accidentally pressed the lock button on the remote or the wall console in your garage. Make sure neither lock button has been engaged, and test your garage door remote again.

Check the Remote’s Batteries

If the garage door is still unresponsive, it’s a sign that the remote has weak or dead batteries. Most garage door remote batteries need to be replaced around every two years. Even if the batteries in the compartment seem fine, it’s a good idea to put in fresh ones to rule out any power issues. After replacing the batteries, try using the remote to see if this resolves the problem.

Resetting the Remote

If the above steps don’t work, you may need to reset the remote. A reset can often solve connectivity issues between the remote and the opener. First, locate the Learn button on your garage door opener and hold it for 30 seconds. Then, find the corresponding button on your remote and hold it down for three seconds to reprogram it. You should notice an LED light blink on the opener.

Following these troubleshooting tips can help you determine if your garage door remote is malfunctioning. If these tips do not resolve your issue, you may need to contact a professional garage opener repair service.

The team at the Door and Fence Store can repair any garage door make or model in the central Iowa area and has been doing so for over 40 years! Contact us today for more information.

Share this article